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GBEA  Employee and Family Assistance Program – Exhibit 1

Adopted: May 16, 1988
Amended: April 28, 1997, April 28, 2009, January 23, 2012

  1. Referral Procedures:
    1. Self-Referral – The employee is aware that a personal or work related problem is causing them concern and that the EFAP would help. The employee would call or email to request an appointment, with one of the counselors. This type of referral is completely confidential and the company would not know who is accessing the service.
    2. Suggested Referral – This occurs typically when someone (i.e. spouse, another family member, friend, co-worker or supervisor) is concerned about the employee or family members' well-being and they suggest accessing the EFAP for assistance. This type of referral is also completely confidential. The individual in question would have to phone and make the appointment on their own; a third party cannot make a referral for someone else.
    3. Mandated Referral via a Supervisor to Human Resources – This is a formal referral whereby concerns arise regarding the employee's work performance and the employer directs the employee to attend the EFAP to resolve the issues of concern. Examples of when this type of referral occurs include: personal issues impacting work performance, not meeting established work standards, working in an unsafe manner (I.E. being under the influence of a substance, reacting with anger/violence to situations in the workplace), and having a positive drug result. When this type of referral occurs, a consent for release of information is often asked of the employee to sign so that necessary information can be shared with all parties. The employee has a right to refuse such a referral however the hope is that they will be open to receiving help so that they can resume functioning in the workplace at their full potential.
    4. Union Suggested Referral – This is a formal referral initiated by a union representative. The process that is followed is similar to that described above regarding mandated referrals.
  2. Roles:
    1. Principals/Administrators/Supervisors:
      1. Initiate suggested and/or mandated referrals;
      2. Supervisors are NOT to be involved in the diagnosis of personal problems;
      3. Promotion of EFAP to staff.
    2. Assessment & Referral Centre;
      1. To assess the problems of concerns of service users or referred individuals.
      2. To identify rehabilitative actions as appropriate and recommend and facilitate a plan to address problems or concerns.
      3. To refer individuals to the appropriate service and/or programs where applicable.
      4. To provide statistical reports to Superintendent of Schools or designate.
      5. to provide short-term (6 to 8 sessions) intervention and counseling services.
    3. Board:
      1. Policy support.
    4. ATA/CUPE:
      1. Policy support.
  3. Education, Promotion and Training:
    1. Promotion will occur through:
      1. General Orientation to all employees on staff meeting days:
      2. An information brochure & website will be made available to staff and Board of Trustees.
    2. Advertising:
      1. Brochure - to all employees
      2. Posters - in staff rooms
      3. Fall staff meetings/Assembly.
    3. Training:
      1. Management - will require a minimum of one-half day of EFAP training at least on a bi-annual basis for Supervisors.
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